Contact Support

Our team is here to help. Reach out through any of the channels below.

Support hours: Sunday – Thursday, 9:00 AM – 6:00 PM (BST)

rootcart.com.bd@gmail.com

Best for detailed enquiries. We respond within 24 hours.

+880 1XXX-XXXXXX

Quick help for order issues. Available during business hours.

+880 1XXX-XXXXXX

For urgent matters. Call us Sunday to Thursday.

Send Us a Message

Click below to open your email client with our address pre-filled.

Standard delivery takes 1–3 business days within Dhaka and 3–5 days outside. Express options may be available for select sellers.

Orders can be cancelled within 2 hours of placement. Contact us immediately for any changes after that window.

Take a photo and email us at rootcart.com.bd@gmail.com within 24 hours of delivery. We will arrange a replacement or refund.

Visit our Become a Seller page, apply with your documents, and our team will review your application within 2–3 business days.